Frequently Asked Questions

Your order will generally be processed within 24-72 business days. Once your order is processed, you will receive an email and/or text message confirming that your order has been shipped. This correspondence will also contain your tracking number. Please allow 24-48 business hours for your shipment details to update with USPS.

We offer a variety of shipping options, and so, shipping times may vary. Please see our shipping policy: https://www.wildbutterflyfashions.com/pages/shipping Please Note: Due to the current Covid-19 pandemic, there may be slight shipping delays.

Please send us an email as soon as possible, if you would like to make a change to your order. Please be advised that we are unable to ensure that the item you would like to exchange for would still be available. We will be sure to contact you in the likely event that an item is unavailable to discuss other options.

Most items never restock. We suggest that you purchase the items you wish to buy at the time of availability before it sells out.

Please contact your courier for confirmation of location of your package. If you still need assistance after contacting the courier, please contact us at info@wildbutterflyfashions.com so that we can assist.

We have a 30-day return policy. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@wildbutterflyfashions.com For more information, please click on the link below to access our Returns & Refund Policy. https://www.wildbutterflyfashions.com/policies/refund-policy